任務
Job responsibilities
- Oversee daily operations of TramOramic Tour on-site, including but not limited to pre-tour preparation and post-tour clean up.
- Address passenger inquiries on board and deliver excellent customer service.
- Manage passenger check-in and handle walk-in ticket sales.
- Ensure passengers’ safety by following all safety protocols and guidelines.
- Maintain cleanliness and tidiness of tram throughout the tour.
- Support special promotional campaigns occasionally.
- Work on ad hoc tasks assigned by supervisors/managers.
- Work 6 days a week on-site for the TramOramic Tour.
特徵
Job requirements
- Previous experience in tourism, customer service or hospitality is preferred.
- Good command of spoken and written English and Chinese, including Mandarin.
- Passionate and are willing to work outdoors.
- Strong communication and problem-solving skills.
- Proactive, detail-minded, with strong sense of responsibility.
- Prior experience in handling cash and credit card transactions is preferred
- Ability to multitask effectively.
- A team player with good interpersonal skills.
- Valid Tour Guide license will be an advantage.
A message from the recruiter
“Old at age, young at heart”! Here at the Commercial and Brand Department in Hong Kong Tramways, we are a dynamic, vibrant and creative mix of talents, much alike the energy of the city we serve. Our vision is clear: to reimagine the Tramways brand as youthful and inventive while steadfastly supporting community, environmental sustainability, and urban mobility. From business development to marketing or even education, we're all about sustaining the Tramways legacy as a local and innovative cultural icon. If you're ready to drive change and contribute to a sustainable, vibrant future for Hong Kong, we will be eager to welcome you to our team!
