任務
Responsibilities:-
Answer the customer enquiry hotline in a professional and timely manner
Be responsible for the daily operations of the tram charter division, handle clients’ enquiries via phone / emails and manage party trams’ logistics
Work on a range of marketing and partnership projects that builds the company’s brand and commercial capabilities
Provide support for other areas of marketing & customer services as assigned by seniors
特徵
Requirements:-
Bachelor's degree or above
1 year or above relevant experience in hotline /call centre would be an advantage
Good command of both spoken and written Chinese and English
Proficiency in MS Office and Chinese Word Processing
Good communication and interpersonal skills
Fresh graduate with relevant internship or part-time experience will also be considered
An Ideal Candidate should be:
Passionate about tram
Possessing an excellent customer service attitude
Detailed-minded in daily operations