Marketing and Operations Executive

  • Permanent contract
  • Full-time
  • Less than 2 years of experience (Entry level)
  • Bachelor degree
  • Marketing Specialist

Mission

Hong Kong Tramways has been serving Hong Kong since 1904. It has been keeping up efforts in developing a worldwide recognized icon, while offering the greenest, the most affordable, and the most joyful transport mode in Hong Kong. 

Hong Kong Tramways is owned by RATP Dev Group.


About the Commercial and Brand team:

The Commercial and Brand team works at the front line of the company’s image, not only via marketing means, but also customer services, commercial and partnerships and more. This position is a true representation of a combination of all, with the opportunity to handle daily customers’ encounters, managing the tram charter division, and also engage in marketing and partnership activities. 


Responsibilities:-

  • Handle the customer enquiry hotline in a professional and timely manner
  • Responsible for the daily operations of the tram charter division, including but not limited to handling and arranging the party trams’ logistics for private bookings and company shootings’ purposes.
  • Work on a range of marketing and partnership projects that builds the company’s brand and commercial capabilities
  • Provide support for other areas of marketing & customer services as assigned by seniors

Profile

Requirements:-

  • Bachelor degree or above
  • Minimum 1 year of relevant experience; Fresh graduate will be considered on merits
  • Good command of both spoken and written Chinese and English
  • Proficiency in MS Office and Chinese Word Processing
  • Good communication and interpersonal skills

 

An Ideal Candidate should be:

  • Passionate about tram
  • Possessing an excellent customer service attitude
  • Detailed-minded in daily operations
  • A potential project lead who could work without much supervision, and with the vision to learn the full marketing spectrum

Attractive salary and fringe benefits will be offered to the successful candidates.  Interested parties please apply with resume stating current and expected salary, available date by clicking “Apply Now”.



A message from the recruiter

“Old at age, young at heart”! Here at the Commercial and Brand Department in Hong Kong Tramways, we are a dynamic, vibrant and creative mix of talents, much alike the energy of the city we serve. Our vision is clear: to reimagine the Tramways brand as youthful and inventive while steadfastly supporting community, environmental sustainability, and urban mobility. From business development to marketing or even education, we're all about sustaining the Tramways legacy as a local and innovative cultural icon. If you're ready to drive change and contribute to a sustainable, vibrant future for Hong Kong, we will be eager to welcome you to our team!

Nixon Cheung

Manager - Commercial and Brand