Mission
- Responsible for coordinating
tram services
- Real-time Monitoring & Optimization: Monitor vehicle movements, optimize headways (班次調度), and minimize gaps in service using OCCS.
- Operation Data Improvement: Analyze operational data (punctuality rates, lost mileage, congestion patterns) to identify bottlenecks. - Assist Inspector team to manage
frontline tram drivers
- Communicate clearly and under pressure with traffic frontline crews to enforce safety and compliance. - Handle traffic accidents and
provide assistance to passengers and drivers
- Incident Management: Act as the coordinator during traffic disruptions, blockages, or technical failures. - Perform outdoor duties, including inspections at various tram stops and tram infrastructure
Profile
- AD / HD or above in Transportation, Logistics, Engineering, Business Administration, or related disciplines.
Holding a valid Hong Kong driving licence (Class 1, 1A, 2, or 2A)
- Strong interest in transport operations and public service systems.
- Basic analytical skills with the ability to interpret data and identify issues.
- Good verbal communication skills with the ability to convey information clearly and calmly, and able to work closely with frontline staff
- Customer-oriented mindset, especially when assisting passengers during incidents.
- High level of discipline and safety awareness.
- Flexible to work on shifts, including weekends and public holidays when required.
- Good command of Cantonese and English; Putonghua is an advantage.
Fresh graduates are welcomed.