Mission
Responsibilities:-
- Answer the customer enquiry hotline in a professional and timely manner
- Be responsible for the daily operations of the tram charter division, handle clients’ enquiries via phone / emails and manage party trams’ logistics
- Work on a range of marketing and partnership projects that builds the company’s brand and commercial capabilities
- Provide support for other areas of marketing & customer services as assigned by seniors
Profile
Requirements:-
- Bachelor's degree or above
- 1 year or above relevant experience in hotline /call centre would be an advantage
- Good command of both spoken and written Chinese and English
- Proficiency in MS Office and Chinese Word Processing
- Good communication and interpersonal skills
- Fresh graduate with relevant internship or part-time experience will also be considered
An Ideal Candidate should be:
- Passionate about tram
- Possessing an excellent customer service attitude
- Detailed-minded in daily operations
A message from the recruiter
“Old at age, young at heart”! Here at the Commercial and Brand Department in Hong Kong Tramways, we are a dynamic, vibrant and creative mix of talents, much alike the energy of the city we serve. Our vision is clear: to reimagine the Tramways brand as youthful and inventive while steadfastly supporting community, environmental sustainability, and urban mobility. From business development to marketing or even education, we're all about sustaining the Tramways legacy as a local and innovative cultural icon. If you're ready to drive change and contribute to a sustainable, vibrant future for Hong Kong, we will be eager to welcome you to our team!
