Infrastructure Manager

  • Permanent contract
  • Full-time
  • At least 10 years of experience (Professional)
  • Bachelor degree
  • Maintenance Engineering Project Manager

Mission

A. People Leadership & Operational Management 

  • Frontline Engagement & Motivation: Lead, inspire, and develop the team of technicians. Bridge the gap between engineering plans and field work by translating technical specifications into clear, executable instructions. 
  • Coaching & Mentorship: Actively mentor the 3 Infrastructure Engineers, fostering their project management skills, professional accountability, and technical growth. 
  • Safety Culture Leadership: Instill and maintain a zero-compromise safety culture across all routine maintenance, renewal, and construction works, ensuring strict compliance with HKT’s Safety Management System (SMS). 
  • Resource Optimization: Manage daily roster planning, shift handovers, and training programs to maintain high operational readiness. 

B. Technical Infrastructure Management 

Track Infrastructure : 

  • Inspection & Monitoring: Oversee the continuous surveying, structural assessment, preventive and corrective maintenance programs for the entire tramway track network. 
  • Maintenance & Repair: Plan and execute routine, corrective, and preventive track maintenance to minimize operational downtime and maintain excellent ride quality. 
  • Track Renewal Projects: Design, plan, and lead the technical execution of major track renewal, alignment, and modern concrete track projects across Hong Kong’s busy urban corridors. 

Power Supply & Distribution Systems: 

  • Overhead Line: Manage the maintenance, testing, continuous monitoring and renewal of overhead contact wires and support structures. 
  • Traction Substation: Ensure the safe operation, maintenance, statutory testing, and compliance of the substation operated by HKT, and ensure efficient coordination with HK Electric for the other substations (owned and operated by HKE). 
  • Distribution Grid: Supervise the electrical supply network and underground cable distribution lines, ensuring zero-interruption traction power delivery. 

C. Strict Contractor & Civil Engineering Management 

On-Site Supervision & Quality Assurance: Serve as the primary technical interface for civil engineering and excavation contractors. Spend substantial time on-site to inspect work progress firsthand. 
  • Vigilant Cost & Variation Control: Thoroughly audit and challenge contractor proposals, claims, and bills of quantities (BoQ). Actively monitor excavation scopes to prevent unauthorized scope drift, materials-downgrading, or artificial margin-inflation tactics. 

  • Industry & Technical Mastery: Leverage a deep understanding of local construction methods, excavation techniques, and local market cost structures to negotiate variations with local firms from a position of absolute technical authority. 

D. Emergency Response & Incident Coordination 

  • First Responder Coordination: Act as the technical lead during unexpected network disruptions (such as track blockages, overhead line damage, or power outages) to coordinate immediate restoration efforts. 

  • Inclement Weather Readiness: Execute emergency standby and restoration protocols during extreme weather conditions (such as typhoons and heavy rain/flooding) to safeguard assets. 

  • Failure Analysis: Lead post-incident technical investigations to identify root causes and implement robust preventive measures. 

Profile

  • Minimum of 10 years of professional experience in infrastructure maintenance, with a strong preference for railway, tramway, or mass transit systems. 
  • Bachelor’s degree in Civil Engineering, Electrical Engineering, Railway Engineering, or a highly related technical discipline. 

  • Knowledge of Hong Kong government departmental procedures (such as HyD, TD, EMSD, or MTR interfaces) is a distinct advantage, in particular regarding road excavation. 

  • A natural leader who leads by example, is respected on the shop floor, and is regularly present on-site during critical maintenance windows. 

  • Strong, assertive personality. Able to negotiate firmly, stand ground against challenging subcontractors, and protect HKT’s commercial and operational interests. 

  • Proven experience in managing traditional frontline workforces in Hong Kong, utilizing a balanced approach of empathy, firm guidance, and mutual respect. 

  • Professional in written and spoken English, Cantonese, and Mandarin.